根据全年的销售趋势调
从用户体验设计中,我们了解到无限的可能性和潜力会导致决策瘫痪。您不想做出糟糕的投资,但您肯定不想因不与时俱进而措手不及。
不与时俱进会让你付出代价。 正如 Metrock 指出的 那样,福布斯最近的一份 报告 显示,由于主要电话号码列表出版商未能帮助消费者通过语音购买他们想要的书籍,他们在 2019 年期间可能会损失多达 1700 万美元。如果我们将其分解,则为每天 46,000 美元. 但情况变得更糟。到 2020 年,这些损失预计将激增至 5000 万美元以上,距离现在不到一年。那只是出版业。很快,每家公司都将有望拥有语音优先的存在。
还有什么其他技术通过提供自然的交互方式来改变计算?语音为我们的问题提供了真正的 解决方案。让我们不再需要“思考、打字、滚动”来寻找答案,而是转向我们只需要“思考、询问、聆听”来寻找答案的自然方式。
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那么,您如何制定语音策略呢?
我们推荐 设计冲刺。
设计冲刺是我们用来帮助企业降低与开发新产品或以人为本的体验相关的风险和成本的测试和学习工具。
我们的团队将设计冲刺用作我们称为 FUEL 的更广泛方法的一部分,该方法用于解决没有“正确”答案的复杂、开放式问题。通过设计冲刺,我们的团队与您合作,共同创造和快速开发产品创意,创造最小可爱产品 (MLP),并根据客户反馈对其进行测试以确定市场契合度。最好的部分?所有这些都在 4 天内完成,而不是几个月或几年。
要真正脱颖而出,您的语音体验需要增值。无论是实用价值还是娱乐价值,以人为本的方法都。
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