TAP Portugal gives several choices if you want to cancel a trip. The rules change based on the type of ticket you get. Some tickets are easier to refund. Others, like basic fares, may come with extra charges if you cancel. Still, they may make exceptions in some special cases if you have a good reason.
The pet death exception lets passengers ask for help because they feel upset. TAP may help by rebooking, giving credits, or by making the cancellation fee lower.
To ask for this exception, passengers need to get in touch with customer service. You should not cancel online before the airline looks at your request. You might need to show some papers to prove your claim.
Proof from your vet or a medical note is usually accepted. If you send clear documents, you will have a better chance of getting approved.
If TAP gives you the okay, they might give you travel credit instead of giving you money back. These credits often have a date when you need to use them by. You can use them the next time you book a trip.
TAP tries to help people when they have a tough time, but it does not always say yes to every request. The rules can change depending on the type of ticket you have and where you are going.
The Tap Portugal airline flight cancellation policy pet death exception shows that Tap cares about these hard times for people. Passengers must talk to Tap as soon as possible to get help with this special case.
For more about airline policy, you can go to flyairlinespolicy .
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