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There is no doubt that HubSpot is today the best CRM (Customer Relationship Management) on the market, helping thousands of companies around the world to efficiently use their Inbound Marketing techniques aimed at their leads and clients. HubSpot's CRM not only focuses its efforts on marketing, but over time it has grown to include 5 “Hubs” that go further: Marketing Hub Sales Hub HubSpot Service Hub CMS Hub Operations Hub This allows us to have all our operations centralized on the same platform, thus facilitating business growth and the evolution and
optimization of processes, going through the stages Colombia Telemarketing Data of business development, marketing and lead generation, and customer service in the post-sales phase. In this blogpost we will focus on talking about the Service Hub, the HubSpot customer service module and all the functionalities it incorporates. Do you want to know how they can help you in your business? Keep reading! What is HubSpot Service Hub? This “Hub” was incorporated in 2018, and allows us to offer a comprehensive customer service. From a single platform, we will not only record the
commercial and marketing activity associated with our clients, but we will also be able to manage incidents and offer a quick response from the company's service teams. Customers are increasingly demanding and expect their problems to be resolved as soon as possible and in the way they want, this has led HubSpot to include new functionalities that can help teams be more efficient and provide better customer service. customer. Let's see all its features: HubSpot Service Hub Features 1. Tickets HubSpot allows the creation of tickets per incident, allowing you to track and organize all the requests that come in for the services team in a single inbox. HubSpot allows you to use different levels of prioritization,
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发表于 2024-2-14 19:10:40